Protecting your privacy is very important to us.
How we protect your privacy and when we collect and use your information
• Information We Obtain From You
• Information About Your Transactions
• Information From Third Parties
• Location Services for Mobile Apps
• Access and Correction of Personal Information
The Information We Disclose
Confidentiality and Security
Additional Information for Our Internet Users
What to Do If You Have Privacy or Security Concerns
• We obtain personal information from you directly, from your transactions with us, and from third parties such as Writers’ Groups and Social Media
• We do not collect personally-identifying information from you when you visit our Web site or online services unless you affirmatively provide it to us.
• We do not allow third parties to collect personally-identifying information from your computer or mobile device when you visit our Web site or use our online services.
• We will not sell your information to third parties.
• Any third parties who perform services for us are required to safeguard any customer information and may only use it in connection with performing those services.
• We extensively secure and limit access to your information.
• We protect information about potential, current, and former clients and customers.
The Information We Collect
Non-public personally identifiable information (“Information”) is information that identifies you and is not available to the general public. The following sections tell you more about how and when we collect your Information.
Information We Obtain From You
During the inquiry, initial contact, or consultation processes you may give us Information such as your:
• phone number
• email address
• Title and genre of your work
• Work ownership and publication information
• Service Package preferred
• Payment information (Clients and customers only)
If you gave us your email address, 317 Media may use it from time to time to notify you of such things as new features, special offers, or to confirm transactions. If you do not wish to be contacted by email regarding events and updates, you may unsubscribe by following the instructions at the bottom of any 317 Media email you receive.
Information About Your Transactions
We may request permission from you during a purchase transaction to save your information for future purchases. This information will not be shared with third parties for any reason.
Access and Correction of Personal Information
If you are a resident of Arizona, California, Connecticut, Georgia, Illinois, Maine, Minnesota, Montana, Nevada, New Jersey, North Carolina, Oregon, or Virginia, you have the right to access and correct the personal information that we have collected from or about you. To do so, simply contact 317 Media’s customer service department. If you’d like to correct information that you provided to us, our representative will make the appropriate adjustments to 317 Media’s records. If you wish to correct personal information provided to 317 Media by a third party (such as a credit rating agency) the representative will provide you with the applicable third party’s contact information.
Upon the request of residents of other states, we will take reasonable steps to verify the accuracy of the personal information in our records.
The Information We Disclose
Information about our customers or former customers will only be disclosed as permitted or required by law. Information about you that has been collected is maintained in your Client record or our Customer Transaction Logs.
We use this Information to process your orders and/or provide a client service, or as directed by you. We may also disclose it to persons or entities as necessary to perform transactions you request or authorize. Information about our former customers and former clients is safeguarded to the same extent as Information about our current customers and clients.
Following are some examples of how we may disclose Information:
We must exchange Information about you with our affiliates, writers, editors, creative consultants, producers, artists, attorneys, models and other persons who are or will become involved in the process from analyzing your initial submission to the completion of your specific project.
All companies that are part of 317 Media, LLC believe that your personal information – including your name, mailing address, telephone number, e-mail address and credit card data – belongs to you. While we collect this type of information when you provide it to us, we do not rent or sell it to third parties. We use it only to process initial inquiries and/or orders and to provide a more personalized interactive experience.
We may share Information with persons or organizations that we have determined need the Information to perform a business or professional function for us. These include businesses that help us with administrative functions such as ISBN assignments (for publications) and copyrights (for intellectual property or created works). All of these entities are obligated to keep the Information that we provide to them confidential and to use the Information only for the purpose for which the Information was provided.
Information may be provided to organizations conducting actuarial research or audits. In this case, you will not be individually identified in any research report. The organization must agree not to re-disclose the Information and the Information will be returned to us or destroyed when it is no longer needed.
We may also share your Information for other permitted purposes, including:
-If ordered by a subpoena, search warrant or other court order
Confidentiality and Security
We restrict access to your Information to employees who we have determined need it in order to provide products or services to you. We train our employees to safeguard customer information, and we require them to sign confidentiality and non-disclosure agreements. We maintain strict physical, electronic, and procedural safeguards to protect your Information from unauthorized access by third parties.
Your Security is Important
Additional Information for Our Internet Users
We strive for continuous improvement at 317media.com. We are interested in how visitors use our website, the ease with which they navigate the site, what they like and dislike, and what could stand improvement. Our tools may gather data such as what browser a person uses or even what pages are most popular.
317media.com may place small pieces of computer code (embedded objects) on our pages to help our advertising partners count how many customers they referred to our site. We may use these objects to track how many visitors actually elect to conduct business (as a client or a consumer) with us.
What to Do if You Have Privacy or Security Concerns
If you have a concern about privacy or security at 317 Media, we want to hear about it by mail or email.
Please write to us at:
31st & Seventh Media, LLC
1648 Taylor Road #154
Port Orange, FL 32128
or email us at [email protected]
• N.U. Media
• 31st and Seventh Publishing
• 31st and Seventh Productions
• The MASH Up
• Midnight Snaq
The United States Federal Trade Commission has created a Web site, Site Seeing on the Internet, which provides general tips about navigating the Internet. The Web site is filled with information about how to use the Internet wisely, how to avoid fraud and deception online, and how to keep personal information private.
WHAT INFORMATION DO 317 MEDIA COMPANIES COLLECT?
When users visit our Web site, there are two types of information that may be collected.
The first type of information is known as “personally identifiable information.” In order to serve your needs and to provide improved products and services, we may from time to time request personal and private information, such as your name or company, address, contact information, payment information when you place orders, survey information and/or other information. You may choose to provide this information at your discretion. Many areas of our site are accessible without providing any personally identifiable information. Personally identifiable information excludes any information you may choose to submit publicly, such as reviews, critiques, editorials, testimonials, comments, forum or blog discussions.
You may choose to place orders or to set up an account to obtain additional information or to order products and/or services. If you place an order or set up such an account, certain private information will be needed, such as your name or company, address, contact information and payment arrangements. We will maintain a history of orders and payments via your account for normal accounting and business purposes. 317 Media, LLC does not rent, sell or share personal information about you with other people or companies that are not our partners or affiliates.
If you choose not to provide private information to this Web site, alternate ordering and payment arrangements can be made by providing the necessary information via telephone, fax or mail, or via another standard method of communication.
To better serve you, your name and contact information may be shared with companies that are part of 317 Media, LLC, which offer products or services desirable or useful to you. 317 Media, LLC companies share aspects of common ownership and control.
Such companies currently include 31st & Seventh Publishing, Debonaeress, and The MashUp.
We may use your e-mail address to occasionally notify you about important functionality changes to the Web site, new services and special offers we think you’ll find valuable.
We may release account information when we believe, in good faith, that such release is reasonably necessary to (1) comply with law, (2) enforce or apply the terms of any of our user agreements, or (3) protect the rights, property, or safety of 317 Media and its affiliated companies, our users or others.
We may release account information when we believe, in good faith, that such release is reasonably necessary to:
Respond to subpoenas, court orders or legal process; to establish or exercise our legal rights; or defend against legal claims.
The second type of information is known as “non-personally identifiable information” and is collected upon each visit to our Web site. Our server automatically recognizes visitors’ domain names and Internet Protocol addresses (where possible). We also collect information and statistics about how visitors use the site. This information, which is collected and maintained in an anonymous, non-personal and composite form, allows us to improve the content of our Web site and facilitate market research.
DOES 317 MEDIA USE NON-PERSONALLY IDENTIFIABLE INFORMATION?
On occasion, we may provide non-personally identifiable information about our users, sales, traffic patterns and related site information to reputable third-party vendors to help us understand this information better. However, these statistics will not include any personally identifiable information. Other than improving our Web site and providing our visitors with the best experience possible, we make no other use of this information.
HOW DOES 317 MEDIA PROTECT USER INFORMATION?
We use encryption technology to keep your personal information safe. All of your ordering information – including your name, mailing address, telephone number, e-mail address and credit card data – is encrypted using a secure server for maximum security.
Credit card transactions are handled by a third-party financial institution called Verisign, the world’s recognized leader in e-commerce payment solutions. They receive the credit card data only to verify the credit card numbers and process transactions.
Furthermore, your credit card and billing information cannot be read as it travels to our ordering system. To ensure that your information is even more secure, once we receive your credit card information, we store only the last five digits on a server that is not accessible from the Internet.
When you visit a Web site, information may be stored in a file known as a “cookie.” This file is stored on your computer and is used for future reference. If you revisit a Web site, the cookie allows that Web site to identify you as a returning guest and tailor your shopping experience to you.
Most Web browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. Please refer to your Web browser’s help file to learn more about these functions.
The information contained in our cookies is only used by 317 Media. Your Web browser will not pass a cookie to a site other than the one that created it.
317 Media is committed to maintaining the privacy of your personally identifiable information, and will treat the privacy of your information with the same or greater security protections as we provide for our own private information. 317 Media, LLC company Web sites have industry-standard security measures in place to prevent the loss, misuse, and alteration of the information under our control. While there is no such thing as “perfect security” on the Internet, we take reasonable steps to ensure the safety of all information.
Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, all employees are kept up to date on our security and privacy practices.
YOUR CONSENT AND NOTIFICATION OF CHANGES
DO NOT CALL POLICY
317 Media, LLC strives to maintain the highest standards of ethical conduct in its marketing activities and is committed to complying with all federal and state legislation.
No employee or agent of 317 Media, LLC shall engage in telemarketing practices that violate the terms of the Telephone Consumer Protection Act of 1991, the FTC Telephone Sales Rule, or state regulations.
If you do not want to receive sales calls from any imprint of 317 Media, LLC, you may request to have your name placed on our Do Not Call List. We will process your request and remove your name from our active list within 30 days. You can make this request by phone, email, or mail as follows:
• Call (386) 265-4671 or
• Email us at [email protected]
• Mail to 1648 Taylor Road #154 Port Orange, FL 32128
When submitting a request, be sure to include all the relevant information that you want added to our Do Not Contact List, i.e., full name, address, and telephone number(s). Subsequent sign-ups or inquiries may lead to new record creations; these actions by you may lead to inadvertent contact. If that is the case, please do not hesitate to contact us to reiterate the Do Not Call requests. If your information changes, please notify us of your new name, address, and telephone number(s) so that you will remain on the Do Not Call List.
If you would like us to remove you from our Do Not Call List so that you may receive our telephone solicitations, notify us by contacting Customer Service.
Please note that the 317 Media, LLC, Do Not Call List restricts marketing contacts from specific imprints, so you may continue to receive calls from other imprints where you may have signed up separately. If you would like to add your number to the Global Do Not Call List, you may do so by relaying this request to the Customer Service Representative or via e-mail through [email protected]
Being on the 317 Media Do Not Call List restricts telephone solicitations only. We may still contact you about service-related issues, surveys, billing, and other topics.
TELL US WHAT YOU THINK
We welcome your questions and comments about privacy. Please contact us.